Privacy policy

About our privacy policy

Multi Tastes cares about your privacy. We therefore only process data that we need for (the improvement of) our services and treat the information that we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes. This privacy policy applies to the use of the website and the services of Multi Tastes. The effective date for the validity of these conditions is 25/08/2022, with the publication of a new version the validity of all previous versions expires. This privacy policy describes which information about you is collected by us, where this information is used and with whom and under what conditions this information may be shared with third parties. We also explain how we store your data, how we protect your data against misuse and what rights you have with regard to the personal data you have provided us with. If you have any questions about our privacy policy, please contact us. You will find the contact details at the end of our privacy policy.

 

Table of contents

Article 1 – About border processing
Article 2 – Web shop software
Article 3 – Purpose of the data processing
Article 4 – Your rights
Article 5 – Cookies
Article 6 – Changes in the privacy policy
Article 7 – Contact details

 

Article 1 – About the data processing

Below you can read how we process your data, where we store it (or have it stored), what security techniques we use and to whom the data is accessible.

 

Article 2 – Webshop software

Our webshop has been developed with the help of a software. Personal data that you make available to us for our services are shared with this party. This party has access to your data to provide us with (technical) support, they will never use your data for any other purpose. Based on the agreement we have made with them, they are obliged to take appropriate security measures. These security measures consist of the application of SSL encryption and a strong password policy. The party uses cookies to collect technical information regarding your use of the software, no personal data is collected and/or stored. They reserve the right to share collected data within their own group in order to further improve services.

Your data can also be processed for handling (part of) the payments in our web shop. The payment processors have taken appropriate technical and organisational measures to protect your personal data.

In addition, if your order is dispatched by a courier, it is necessary and natural for us to share your name, address and place of residence with the courier. They will only use this data for the purpose of executing the agreement.

 

Article 3 – Purpose of data processing

General purpose of processing

We use your data exclusively for the purpose of providing our services. This means that the purpose of the processing is always directly related to the order you provide. We do not use your data for (targeted) marketing. We may send you advertisements about offers and new products or services. We do this by e-mail. You can object to this advertising at any time. Your data will not be shared with third parties other than the above-mentioned institutions/companies and in order to comply with accounting and other administrative obligations.

 

Automatically collected data

Data that is automatically collected by our website is processed with the aim of further improving our services. These data (e.g. your IP address, web browser and operating system) are not personal data.

 

Cooperation with tax and criminal investigations

If necessary, Multi Tastes can be obliged by a legal obligation to share your data in connection with a governmental fiscal or criminal investigation. In such a case we are forced to share your data, but we will resist within the possibilities of the law.

 

Storage terms

We will retain your data for as long as you are a client of ours. This means that we will keep your customer profile until you indicate that you no longer wish to make use of our services. If you indicate this to us, we will also consider this to be a request for forgetting. Pursuant to applicable administrative obligations, we are required to retain invoices containing your (personal) data; we will therefore retain this data for as long as the applicable term lasts. However, employees no longer have access to your client profile and documents that we have produced as a result of your instructions.

 

Article 4 – Your rights

Pursuant to the applicable Dutch and European legislation, you as the person concerned have certain rights with regard to the personal data processed by us or on our behalf. We will explain below what these rights are and how you can exercise them. In order to prevent misuse, we will only send copies of your data to your e-mail address already known to us. In the event that you wish to receive the data at another e-mail address or, for example, by post, we will ask you to identify yourself. We keep a record of completed requests; in the case of a forgetful request, we keep an anonymous record. You will receive all copies and data in the machine-readable format that we use in our systems. You have the right at all times to lodge a complaint with the Personal Data Authority if you suspect that we are using your personal data in an incorrect manner.

 

Right of inspection

You always have the right to inspect the data that we process, or have processed, and which relate to you or can be traced back to you. You can send a request to that effect to our contact person for privacy matters at info@multitastes.com. You will receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data at the e-mail address we have on record together with a list of the processors who hold this data and the category under which we have stored it.

 

Right of rectification

You always have the right to have the data that we process, or have processed, and which relate to you or can be traced back to you, corrected. You can send a request to this effect to our contact person for privacy matters at info@multitastes.com. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation at the e-mail address we have on record that the data has been amended.

 

Right to restriction of processing

You always have the right to restrict the data that we process, or have processed, which relate to you or can be traced back to you. You can make a request to this effect to our contact person for privacy matters at info@multitastes.com. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation at the e-mail address provided that the data will no longer be processed until you lift the restriction.

 

Right of portability

You always have the right to have the data we process, which relates to you or can be traced back to you, carried out by another party. You can make a request to this effect to our contact person for privacy matters at info@multitastes.com. You will receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all the data about you that we have processed or that has been processed on our behalf by other processors or third parties at the email address provided to us. In all likelihood, we will not be able to continue to provide services in such a case, as the secure interconnection of data files can no longer be guaranteed.

 

Right of objection and other rights

You have the right to object to the processing of your personal data by or on behalf of Multi Tastes. If you object, we will immediately cease the processing of your data pending the resolution of your objection. If your objection is well-founded, we will provide you with copies and/or copies of the data that we process (or have processed) and we will permanently stop processing the data. You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe that this is the case, please contact our contact person for privacy matters at info@multitastes.com.

 

Article 5 – Cookies

Google Analytics

Via our website, cookies are placed by the American company Google, as part of the “Analytics” service. We use this service to track and get reports about how visitors use the website. This processor may be obliged under applicable laws and regulations to provide access to these data. We have not authorised Google to use the analytics information obtained for other Google services.

We have also installed a programme in our webshop to help visitors with everything related to our webshop. We also use this service to track and get reports about how visitors use the website.

 

Third-party cookies

In the event that third-party software solutions make use of cookies, this will be stated in this privacy statement.

 

Article 6 – Amendments to the privacy policy

We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy affects the way in which we already process data relating to you, we will inform you by e-mail.

 

Article 7 – Contact details

Multi Tastes

Deltalaan 209

7417VG Deventer

The Netherlands

E info@multitastes.com